Title: Systems Analyst (Control Room)
Turn data into insight. Drive performance. Enable operational excellence.
We’re looking for a highly analytical and proactive System Analyst – Control Room to join our team, supporting performance and delivery , this role can be based anywhere across the East Midlands network.
This is a full time role, 37 hours, Monday to Friday with a hybrid working pattern, including time on site and travel across the network as required.
Why you’ll love this role
As a System Analyst, you’ll play a key role in transforming operational data into meaningful insight that drives performance, compliance, and continuous improvement. You’ll work at the heart of the control room environment, supporting delivery, resolving issues, and influencing outcomes across the network.
This is a high impact role where you’ll combine analytical expertise with operational awareness to improve efficiency and ensure strong regulatory performance.
What you’ll be doing
Analyse performance & drive insight
- Analyse operational and system data to identify risks, trends, and improvement opportunities
- Turn data into clear, actionable MI (e.g. SLA performance, data quality, missing evidence)
Support operational delivery & performance
- Resolve issues, remove blockers, and support day to day performance management
- Support Jeopardy Management and escalations across operations
Improve processes & efficiency
- Develop and implement standard operating procedures
- Identify and deliver process improvements to enhance productivity
Collaborate & manage risk
- Work closely with internal teams and stakeholders
- Support regulatory compliance (including GSOP and reporting requirements)
What you’ll bring
You’ll be a detail focused and analytical professional with strong operational awareness. You’ll be comfortable working with complex data and influencing stakeholders to drive performance improvements.
Experience
- Experience working in a fast paced operational or control room environment
- Experience analysing performance data and supporting decision making
- Understanding of risk management, regulatory reporting, or compliance processes
Skills
- Ability to interpret complex data and translate it into actionable insight
- Knowledge of GSOP, risk, Jeopardy Management, and MI reporting
- Strong communication and stakeholder engagement skills
At Cadent, we’re thrilled to be part of the future of UK energy!
We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.
We’re making a difference through innovation and new ways of working. Together, we’re shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do.
What’s In It for You
Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that’s why we’re committed to supporting our people to get the best out of themselves. For this role, we offer:
- Annual bonus
- Pension Scheme double matched up to a total of 18% of salary
- 25 days holiday, plus statutory days, and an option to buy more
- An extra day off each year to celebrate life’s special moments
- Career development with funded learning options
- Flexible working and strong ED&I commitments
- Generous family policies and flexible benefits
- Retail discounts, gym access, and more
We support a healthy work-life balance and are open to flexible working options.
Diversity and Inclusion
Don’t meet every requirement? No problem! If you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – you may just be the right person for this role or other opportunities at Cadent.
We value diversity and are committed to being an equitable employer. Our employee communities – Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) – can’t wait to welcome you!
What’s next?
To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website at Home - Cadent Gas Ltd
Be part of something big. Help shape the future of gas for generations to come.
