Title:  Streetworks & Reinstatement Manager

Job Purpose

• Promotes a positive safety culture through visible proactive, consistent and influential behaviours
• Maximise opportunities to apply process improvement and best practice methodologies (where appropriate) 
to improve process efficiency
• Actively demonstrate and promote the Cadent Values, and positively contribute to a customer- oriented
approach
• Design and monitor appropriate metrics to ensure effective performance and continuous 
improvement in the work of the team
• Manage and build excellent relationships with internal and external stakeholders
• Understand the difference between diversity and inclusion and what is meant by creating an inclusive 
environment

Key Responsibilities

The role holder will be accountable for: 
• Leading and managing strategic and tactical responses to Streetworks and Stakeholder challenges 
and opportunities which have significant Reputational, Commercial and regulatory dimensions
• Managing over £1m of fines, permitry-related costs, including the negotiation of them with third 
parties
• Managing the reinstatement performance, inspection, coring and defects
• Ensuring that we deliver in-line with regulations and collect the necessary data to support regulatory 
reporting and the application of the uncertainty mechanisms provided in RIIO-2
• Accountable for the Streetworks process within the Network, ensuring any issues are resolved 
effectively and areas for improvements / innovations are embedded successfully
• Accountable for noticing and perimetry compliance
• Engaging and working with the other Network Leads to ensure a consistent response to new permit 
and legislation consultations
• Leading permit schemes and new legislation consultations
• Accountable for strategy development and ongoing engagement with Highways Authorities (HAs)
• Accountable for ensuring all defects are resolved in a timely and appropriate manner
• Addressing and resolving escalated complaints / challenges
• Accountable for the development / production of Network specific MI
• Cadent lead for key working groups such as; Highways Authority and Utilities Committee (HAUC) /
National Joint Utilities Group (NJUG) / Highways Authority (HA) interface meetings where required
• Developing a stable reinstatement back-office process, ensuring that all day-to-day targets are met, with 
accurate data from Cadent’s systems
• Ensuring that contractual obligations are met with our Local Delivery Partners (LDPs), to ensure performance is 
monitored through meetings and accurate data
• Providing high level reporting on Streetworks and reinstatement performance and develop action plans for poor 
performing processes
• Developing robust coring schemes are implemented with our contract staff to ensure compliance around 
legislation
• Ensuring that our pipeline of collaborative works is healthy through good dialogue and interfaces with other 
utility companies. 

Skills and Experience

Qualifications
• HNC / NVQ or equivalent in an engineering discipline
• NRSWA Supervisor Certification 
• Valid UK Driving Licence
• Safety qualification (such as NEBOSH, IOSH Certificate) (desirable)

Practical Experience
• Significant knowledge of appropriate legislation, policy and procedures; including NRSWA and TMA 
• Strong people management and leadership skills
• Strong interpersonal and communication skills, capable of influencing at senior levels, and gaining 
support/commitment from a wide operational group
• Extensive experience of an operational or contractor environment
• Strong problem-solving skills
• Able to articulate and present materials to a wide audience at senior levels
• Gravitas at all levels