Title: Asset Data Capture Administrator
At Cadent we’re excited to be part of the future of UK energy! We’ve got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.
We’re making a difference through innovation and new ways of working. Together we’re shaping a cleaner, greener future for our 11 million customers whom we put at the heart of everything we do.
Job Purpose
An exciting opportunity has become available for an Asset Data Capture Administrator to join our North West team!
The successful individual will provide administrative support to the team along with advice and support via different communication channels. The would be expected to maintain and develop working relationships and work within and promote the philosophy of safe team working.
A broad knowledge of Cadent’s Core Policies and Procedures is expected as well as ensuring efficiency and compliance to said policies.
The successful person should also:
- Actively demonstrate and promote the Cadent Values, and positively contribute to a customer-oriented approach
- Contribute to a culture of continuous improvement and service excellence by adhering to agreed standard operating procedures and making suggestions for improvements
- Be inquisitive with an interest in developing existing skill set and learning new skills
- Provide brilliant quality customer service to all internal and external stakeholders
- Demonstrate an inclusive work ethic
Key Responsibilities
- Responsible for the collation and validation of asset data submitted via colleagues completing data capture activities
- Play a key role in ensuring that accurate asset data capture is uploaded into Cadent core asset repositories in a timely manner
- Work with a high level of accuracy and attention to detail
- Identify and escalate any discrepancies to the Team Leader, the Asset Data Team and Operations, where appropriate
- Attend and constructively participate in regular Team Briefs as required. Where necessary attend internal / external training
- Where necessary, maintain company brand / expectations with regards to customer service and satisfaction
- Support with team absence / annual leave
- Liaise with relevant stakeholders to achieve the performance and quality targets / expectations
- Review and apply analysis of performance and quality MI systems feedback e.g. allocated reports, whereabouts, performance statistics
- Seek out coaching / development opportunities
- Comply with the implementation of process / procedure updates in line with business developments
- Comply with policy / local work procedures
- Carry out any other duties appropriate in accordance with business needs
The role holder will also be accountable for:
- Chasing for missing information and resolution to queries with Operations / data capture colleagues
- Validating documents against as-laid / abandon / span sheet
- Creating Resolve by Project / DR4, if required
- Checking against designs / REP2 for stub lengths and undertake deferral process if required
- Submitting session to Asset Data Team for Digitisation
- Resolving any queries raised within the Asset Data Team
- Other general admin tasks that are required in the Asset Data Capture Team
Skills and Experience
- Competent in the use of standard desktop packages, i.e. Microsoft Word and Excel
- Motivated to learn new skills and tools and be flexible to deal with change
- Self-aware and understand their personal impact on others
- Well organised, motivated, resourceful
- Ability to work accurately within tight deadlines and on their own initiative
- Working knowledge of RE23, DR4, the associated Local Work Procedures and its applications(desirable)
- Working knowledge of ESRI, SAP and supporting systems (desirable).
What’s In It For You
Here at Cadent, we are committed to supporting our employees to get the best out of themselves. For this role in particular we can offer:
- Funding and support towards completing qualifications
- Ample opportunity for progression within the business
- Mentoring and guidance opportunities
Why Join Us
We offer a host of benefits to suit your lifestyle and support your well-being. These include:
- Annual bonus
- Pension Scheme double matched up to a total of 18% of salary (i.e., employee contributions of up to 6%, double matched by a Cadent contribution of up to 12%)
- 25 days holiday, plus statutory days, and an option to buy more
- Fantastic career development prospects with funded learning options, including support with exams, and internal and external learning and development
- Strong focus on supporting you as an individual including:
- Flexible working
- Strong commitments to ED&I
- Generous family provision policies
- Flexible benefits including cycle to work scheme, salary sacrifice car scheme, insurance, and healthcare packages, plus much more
- My Offers membership card – offering discounts and savings from hundreds of retailers
- 2 paid volunteering days per year
- Free gym access at the Ansty office, as well as a ‘Gympass’ scheme providing free or heavily subsidised local gym memberships
We want our employees to achieve a healthy work-life balance and are happy to discuss flexible working options with you if the role can accommodate it. Let us know about your flexibility requirements, whether that be reduced hours, remote working, flexible start/finish times, or compressed hours, and we will be more than happy to explore what’s possible for the role.
Diversity and Inclusion
Don’t meet every single requirement listed?
Understanding, learning, and celebrating what makes us different, as well as what we have in common, is good for us as individuals and enables us to work better together as one team. Cadent is committed to being an equitable and diverse employer that fosters an inclusive culture for all our employees, therefore, all our employment decisions are assessed based on qualifications, merit, and business need. So, if you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – You may just be the right person for this role or other opportunities at Cadent.
As a recognised Disability Confident Employer, we are proud to champion inclusion in the workplace and ensure to provide an environment that is accessible to all and supports individuals throughout their journey with Cadent. Please let us know if you require any reasonable adjustments during the application process.
We place great importance on equity, diversity and inclusion, and we welcome applicants from all backgrounds. Our employee communities Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability) and the Cadent Military Community can’t wait to welcome you!
Circle Back Initiative
As an active and proud member of The Circle Back Initiative, we aim to ensure that all candidates receive a response to their application, regardless of the outcome.
We will be receiving applications until the specified date above, though Cadent retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at your earliest convenience.
Be part of something big. Help shape the future of gas for generations to come.
What’s next?
To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon.
To learn more about Cadent and what we do, visit our website at Home | Cadent (cadentgas.com)
