Title: Systems Admin and Data Specialist - 12m FTC
At Cadent we’re excited to be part of the future of UK energy! We’ve got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.
We’re making a difference through innovation and new ways of working. Together we’re shaping a cleaner, greener future for our 11 million customers whom we put at the heart of everything we do.
Job Purpose
An exciting role has become available for a Systems Admin & Data Specialist to join the HR team at Cadent!
The role is to be a part of a specialist team to manage the data, MI, systems administration and provide support for the HR data provision across Cadent. To deliver Projects to facilitate timely testing for upgrades to ensure services for end users is uninterrupted and improved.The role is to be a part of a specialist team to manage the data, MI, systems administration and provide support for the HR data provision across Cadent. To deliver Projects to facilitate timely testing for upgrades to ensure services for end users is uninterrupted and improved.
Undertake and be a subject matter expert for the full MI Reporting suite, SuccessFactors suite, system management alongside administration tasks to support the business needs. To deliver timely testing for quarterly releases to ensure services for end users is uninterrupted and improved. Ensure that we maximise investment and value add to the business. Pro-actively look for business improvements and focus on the use of technology to drive change across the HR function and the wider business where appropriate.
Technical support of any other systems/processes alongside the SuccessFactors suite working alongside IT to analyse and maintain where relevant the impact(s) on downstream systems
To support and undertake Data Management and Production, support Projects within HR services to ensure data is kept up to date regularly.
Key Responsibilities
- Support, design, configure, implement, optimise and continuous improvement of the full SuccessFactors suite: including management of new requirements, pro-active continuous improvement, planned technical changes e.g. half yearly releases
- Inputs to Projects: Support and lead HR inputs to projects and system changes/implementations to facilitate these being completed to realise objective in a timely and efficient manner.
- SuccessFactors Workbook management: manage the SuccessFactors workbooks to ensure they remain up to date
- Team Management: Manage the support team to ensure clarity of accountability and that the team is appropriately resourced, skilled and motivated to optimise its contribution to the business.
- Workload planning: Ensure all work in the team is effectively planned and executed ensuing optimum use of resources and timely delivery to internal and external customers alike
- Issue escalation: Ensure appropriate and timely escalation of issues where necessary to facilitate timely resolution.
- Process Improvement: Work with wider HR and business to Process map processes and making suggestions for improving the quality of the data, systems or manage process.
- 1st line support: Point of contact for technical queries relating to HR systems from the business. Provide advice on HR data or systems impact from the relevant systems.
- Defect management and Resolution: Support the gathering of evidence for defects in SuccessFactors which cannot be resolved on site, logging issues through the IS portal and working with SAP Support teams to ensure rapid resolution of issues and efficient operation of the systems.
- Reports/Analytics: To interpret MI requirements and utilise raw data sources (SuccessFactors, SAP & any other relevant systems) to analyse, interpret and provide insightful and meaningful reports from a business context perspective – including production of data dashboards and centralised reporting (on an ad hoc and scheduled basis) where relevant aiming towards encouraging data driven decisions
- System Access Requirements: Manage system access and shared folder requirements and manage relevant HR SharePoint sites to provide an effective service to users.
- Ad-hoc responsibilities: Assisting with wider HR support when required.
- Data, MI & Systems Process: Facilitate the day-to-day data, MI, and systems process delivery activities to ensure timely and efficient provision of services to end users.
- Cover absences: Cover absences within the team by having the necessary cross skills to do so.
- Internal Relationships: Work and lead effectively with the related teams and key business stakeholders to ensure a seamless working of the HR Processes
Skills and Experience
- Technical knowledge of the SuccessFactors suite
- Knowledge of Data, MI, and Systems
- Knowledge of Project management and maintaining governance
- Financial acumen
- Sound knowledge of SAP system and reporting tools and technical needs associated with these
- Ability to identify and manage system issues
- Experience of supporting, designing, configuring, optimising and continuous improvement of the full SuccessFactors suite
- Experience working within an HR environment and knowledge of HR processes
- Stakeholder management - ability to communicate with stakeholders at all levels in the organisation
- Strong collaboration skills
- Demonstrable passion and commitment to excellence in continuous improvement and quality
- Experience using Microsoft Office applications, specifically Excel, to a high level
- Ability to investigate and identify the root cause of an issue and be able to see it through to resolution
- Experience of data extraction, reconciliation and an understanding of hierarchy structures within a system
- Positive and pro-active approach to continuous improvement and development
What’s In It For You
Here at Cadent, we are committed to supporting our employees to get the best out of themselves. For this role in particular we can offer:
- Funding and support towards completing qualifications
- Ample opportunity for progression within the business
- Mentoring and guidance opportunities
Why Join Us
We offer a host of benefits to suit your lifestyle and support your well-being. These include:
- Annual bonus
- Pension Scheme double matched up to a total of 18% of salary (i.e., employee contributions of up to 6%, double matched by a Cadent contribution of up to 12%)
- 25 days holiday, plus statutory days, and an option to buy more
- Fantastic career development prospects with funded learning options, including support with exams, and internal and external learning and development
- Strong focus on supporting you as an individual including:
- Flexible working
- Strong commitments to ED&I
- Generous family provision policies
- Flexible benefits including cycle to work scheme, salary sacrifice car scheme, insurance, and healthcare packages, plus much more
- My Offers membership card – offering discounts and savings from hundreds of retailers
- 2 paid volunteering days per year
- Free gym access at the Ansty office, as well as a ‘Gympass’ scheme providing free or heavily subsidised local gym memberships
We want our employees to achieve a healthy work-life balance and are happy to discuss flexible working options with you if the role can accommodate it. Let us know about your flexibility requirements, whether that be reduced hours, remote working, flexible start/finish times, or compressed hours, and we will be more than happy to explore what’s possible for the role.
Diversity and Inclusion
Don’t meet every single requirement listed?
Understanding, learning, and celebrating what makes us different, as well as what we have in common, is good for us as individuals and enables us to work better together as one team. Cadent is committed to being an equitable and diverse employer that fosters an inclusive culture for all our employees, therefore, all our employment decisions are assessed based on qualifications, merit, and business need. So, if you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – You may just be the right person for this role or other opportunities at Cadent.
As a recognised Disability Confident Employer, we are proud to champion inclusion in the workplace and ensure to provide an environment that is accessible to all and supports individuals throughout their journey with Cadent. Please let us know if you require any reasonable adjustments during the application process.
We place great importance on equity, diversity and inclusion, and we welcome applicants from all backgrounds. Our employee communities Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability) and the Cadent Military Community can’t wait to welcome you!
Circle Back Initiative
As an active and proud member of The Circle Back Initiative, we aim to ensure that all candidates receive a response to their application, regardless of the outcome.
We will be receiving applications until the specified date above, though Cadent retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at your earliest convenience.
Be part of something big. Help shape the future of gas for generations to come.
What’s next?
To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon.
To learn more about Cadent and what we do, visit our website at Home | Cadent (cadentgas.com)
