Title: Scheduling Support
Support the scheduling that keeps our network delivering for customers
This 12‑month secondment opportunity within our East of England Network offers a great chance to step into a role that sits at the heart of day‑to‑day operational delivery. As part of our Scheduling & Dispatch team, you’ll play a key role in ensuring work is planned, coordinated and delivered efficiently – helping our teams meet customer expectations and operational priorities.
Working closely with operational teams and wider support functions, you’ll help build and maintain delivery plans, create work orders, manage scheduling activity and ensure data is accurate and up to date. You’ll need to be organised, adaptable and comfortable working in a fast‑paced environment where priorities can change quickly.
This role is ideal for someone who enjoys coordinating activity, working with multiple stakeholders and contributing to smooth, right‑first‑time operational delivery.
Why you’ll love this role:
- Operational Scheduling Support – Assist with the administration of daily and forward scheduling activities in line with agreed processes and guidelines.
- Delivery Planning – Create operational work orders and support the build‑out of effective delivery plans.
- Coordination & Collaboration – Work with multiple teams across the business, maintaining a holistic view of work planned for the day and beyond.
- Data Accuracy & Assurance – Maintain accurate system data, interrogate information where needed and ensure jobs are completed right first time.
- Performance Insight – Support measurement of individual and team objectives to help identify and improve network performance.
- Team Support & Coaching – Support colleagues, including assisting with the training of new starters to ensure consistent ways of working.
- Customer‑Focused Delivery – Contribute to a positive customer experience by ensuring work is well planned and communicated.
What you’ll bring:
- Strong Organisation Skills – Highly organised with strong attention to detail.
- Systems Confidence – Competent using Microsoft Office, with the ability to work in systems such as SAP and ClickSoftware.
- Adaptability – Comfortable responding to changing priorities in a fast‑paced operational environment.
- Effective Communication – Good interpersonal skills to build relationships with internal and external stakeholders.
- Team‑Focused Approach – Willingness to support and coach colleagues to achieve shared goals.
- Quality & Compliance Mindset – A focus on accuracy, compliance and doing things right first time.
If you’re looking for a development opportunity that gives you visibility, variety and the chance to support operational delivery across the East of England Network, apply now.
Interviews will commence from Monday 4th May and will be in person at our Head Office at Ansty Business Park.
Disclaimer: While the closing date is set as mentioned, we reserve the right to close the application process earlier if necessary, depending on the unique circumstances of each role.
At Cadent, we’re thrilled to be part of the future of UK energy!
We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.
We’re making a difference through innovation and new ways of working. Together, we’re shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do.
What’s In It for You
Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that’s why we’re committed to supporting our people to get the best out of themselves. For this role, we offer:
- Annual bonus
- Pension Scheme double matched up to a total of 18% of salary
- 25 days holiday, plus statutory days, and an option to buy more
- An extra day off each year to celebrate life’s special moments
- Career development with funded learning options
- Flexible working and strong ED&I commitments
- Generous family policies and flexible benefits
- Retail discounts, gym access, and more
We support a healthy work-life balance and are open to flexible working options.
Diversity and Inclusion
Don’t meet every requirement? No problem! If you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – you may just be the right person for this role or other opportunities at Cadent.
We value diversity and are committed to being an equitable employer. Our employee communities – Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) – can’t wait to welcome you!
What’s next?
To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website at Home - Cadent Gas Ltd
Be part of something big. Help shape the future of gas for generations to come.
