Title: Commercial Specialist
Be at the Heart of Commercial Growth and Customer Delivery
Hiring Manager: Yordan Trpeski
As a Commercial Specialist, you'll play a key role in managing and developing a portfolio of customer-facing commercial services, contracts and agreements that support the operation and growth of the UK's largest gas distribution network.
Working within Cadent's Energy Systems Operations team, you'll combine commercial expertise, customer focus and industry knowledge to ensure services are delivered safely, efficiently and in line with contractual and regulatory requirements. You'll be responsible for managing commercial performance, budgets and contract obligations while building strong relationships with customers, delivery partners and internal stakeholders.
This is a varied and rewarding role that offers exposure across customer connections, Entry and Exit Agreements, commercial services, operational contracts and regulatory frameworks. You'll work closely with teams across Operations, Connections, Finance, Legal, Regulation and Customer Operations to deliver commercially robust solutions that create value for customers and Cadent.
As a recognised specialist, you'll provide commercial insight, challenge and support to help shape business decisions, improve service delivery and identify opportunities for growth and continuous improvement.
Why you'll love this role
Own Commercially Significant Services
You'll take ownership of a portfolio of customer-facing contracts and services, ensuring they remain commercially sustainable, contractually compliant and deliver positive outcomes for customers and Cadent.
Influence Network Growth and Customer Connections
Working across Network Entry and Exit Agreements, customer connections and wider commercial services, you'll help facilitate network growth while supporting customers through complex commercial and operational requirements.
Be the Commercial Expert
You'll be trusted to provide specialist advice on commercial arrangements, contracts, budgets, forecasting and performance management, helping the business make informed commercial decisions.
Build Meaningful Relationships
This role offers the opportunity to work directly with customers, developers, transporters, Independent Gas Transporters (IGTs), contractors and industry partners and internal stakeholders. You'll play a key role in maintaining strong relationships and ensuring customer needs are balanced with commercial and regulatory requirements.
Drive Value and Performance
You'll challenge costs, support commercial negotiations, and ensure contractor performance delivers maximum value. Your work will directly contribute to efficient investment and operational delivery across the business.
Shape Continuous Improvement
You'll identify trends, benchmark performance, investigate commercial issues, and introduce improvements that strengthen commercial controls, reporting, and overall business performance.
Be Part of a Values-Led Organisation
At Cadent, safety, inclusion, and customer service are at the heart of everything we do. You'll join a collaborative team environment where your expertise is valued, your development is supported, and your contribution makes a real difference.
What you'll bring
What You'll Bring
- Degree, equivalent qualification, or relevant experience in a commercial discipline.
- Experience managing commercial contracts, customer agreements, or customer-facing services.
- Strong commercial and financial management skills, including budget, forecasting, and performance management.
- Experience in cost control, commercial reporting, profit and loss accountability, and performance analysis.
- Strong contract management and negotiation capabilities.
- Proven ability to build effective relationships with customers, suppliers, contractors, and internal and external stakeholders.
- Ability to identify commercial risks and opportunities and implement practical solutions.
- Strong analytical and problem-solving skills with a data-led approach to decision-making.
- Excellent communication and stakeholder management skills, with the ability to influence at all levels.
- A proactive mindset focused on continuous improvement and customer outcomes.
- Knowledge of utility, infrastructure, construction, or engineering environments is advantageous.
Desirable
- Experience within the gas, utilities, infrastructure, or energy sectors.
- Knowledge of customer connections processes and commercial arrangements.
- Experience managing customer-facing agreements, including Entry and Exit Agreements or similar.
- Understanding of regulatory requirements, licence obligations, and governance frameworks.
- Experience working with developers, transporters, IGTs, shippers, or biomethane customers.
- Knowledge of commercial charging methodologies.
- Experience managing NEC, TERM, or similar contract forms.
What Success Looks Like
Success in this role is about balancing strong commercial performance with excellent customer service. You'll build trusted relationships, manage contracts effectively, maintain regulatory compliance, and identify opportunities to improve and grow services.
By combining commercial expertise, contractual knowledge, and customer focus, you'll help ensure the services you manage deliver value for customers, communities, and the business.
At Cadent, we’re thrilled to be part of the future of UK energy!
We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.
We’re making a difference through innovation and new ways of working. Together, we’re shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do.
What’s In It for You
Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that’s why we’re committed to supporting our people to get the best out of themselves. For this role, we offer:
- Annual bonus
- Pension Scheme double matched up to a total of 18% of salary
- 25 days holiday, plus statutory days, and an option to buy more
- An extra day off each year to celebrate life’s special moments
- Career development with funded learning options
- Flexible working and strong ED&I commitments
- Generous family policies and flexible benefits
- Retail discounts, gym access, and more
We support a healthy work-life balance and are open to flexible working options.
Diversity and Inclusion
Don’t meet every requirement? No problem! If you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – you may just be the right person for this role or other opportunities at Cadent.
We value diversity and are committed to being an equitable employer. Our employee communities – Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) – can’t wait to welcome you!
What’s next?
To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website at Home - Cadent Gas Ltd
Be part of something big. Help shape the future of gas for generations to come.
